Shipping Policy

DarkWave Shades LLC ships internationally using DHL Express.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time:

• DHL International Express: 7–15 business days

Delivery estimates may vary depending on customs clearance, destination country, weather conditions, and local courier operations.

Shipping Fees

Shipping charges are calculated during checkout based on the destination country.

The shipping rates displayed on our website are maintained to remain consistent with the shipping settings used for our Google Merchant Center product listings.

Remote Area Surcharge

Some destinations identified by DHL as remote or extended service areas may require an additional shipping surcharge.

If your shipping address falls within a DHL remote area, we will notify you before shipment if additional payment is required.

Customs Duties & Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, or other governmental fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Customers are also responsible for cooperating with local customs authorities when customs clearance is required.

Shipment Tracking

Once your order has been shipped, a DHL tracking number will be sent to your registered email address.

Customers may monitor shipment status using the tracking information provided.